Privacy Policy

1. Introduction

EquitableAccessCenter ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, utilize, reveal, and protect your information when you use our website equitableaccesscenter.sbs or our yacht charter services.

Your agreement to the data handling procedures detailed in this policy is indicated by your usage of our services. This policy adheres to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

The personal information you offer to us is collected when you:

• Reserve a yacht charter
• Contact us via our site or telephone
• Sign up for our newsletter
• Complete forms on our platform
• Engage in surveys or promotional events

The data collected might include:

• Identification and contact details (email, telephone, address)
• Financial details (safely processed by external providers)
• Preferences and specifics related to charters
• Details of emergency contacts
• Specific dietary needs or health-related information (if disclosed)

2.2 Automatically Collected Information

Automatically collected information about your device and browsing activity when visiting our website includes:

• IP address and geographical details
• Type and version of internet browser
• Accessed pages and duration of website visit
• Source websites
• Device characteristics (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar technologies are employed on our website to improve your experience. These technologies help us with:

• Storing your selections
• Examining and optimizing website usage
• Delivering tailored content
• Enhancing our offerings

Preference settings for cookies can be managed through your browser or our cookie consent tool.

3. How We Use Your Information

The purposes for which we use collected data include:

• Provision of Services: For the delivery of yacht charter services, order fulfillment, and interaction concerning your booking
• Assistance for Customers: To address your queries and provide support
• Transaction Handling: For processing payments and handling billing matters
• Safety and Security: For safeguarding our operations and guarding against fraudulent activities
• Promotional Activities: To transmit marketing materials and updates to you (with your agreement)
• Site Enhancement: For studying browsing behaviors and boosting our site's features
• Regulatory Compliance: To comply with legal and regulatory mandates

4. Disclosure and Sharing of Information

We do not commercially sell or lease your personal information to external parties. We may share your data in these scenarios:

4.1 With Service Vendors

Your information may be shared with service providers we trust who support us with functions like payments management, website infrastructure, email campaigns, performance analytics, and customer service.

4.2 To Fulfill Legal Obligations

Your data might be disclosed if mandated by law or to respond to legal proceedings, court directives, emergencies, or inquiries into potential unlawful activities or fraud.

4.3 During Business Transfers

In the case of a corporate merger, acquisition, or asset sale, your information could be encompassed in the transferred assets.

5. Data Protection

We apply suitable security measures to safeguard your personal data from unauthorized access, changes, exposure, or destruction. These include encryption, secure server technology, controlled access, continual evaluations, and educating our staff.

Nonetheless, no internet-based transmission method or electronic storage can be assured to be entirely secure. Absolute security of your data cannot be guaranteed by us.

6. Data Storage Duration

We store your personal data only as necessary for the intended purposes or as legally mandated. Typical retention timelines:

• For Charter Reservations: 7 years (using tax and legal justifications)
• For Marketing Communications: until request for removal or unsubscription
• Regarding Website Analytics: 26 months
• For Customer Service Interactions: 3 years since last correspondence

7. Rights and Choices Available to You

These rights encompass accessing, amending, deleting (as per legal restrictions), porting, opting out of marketing communications, and controlling cookies. To exercise these rights, contact us with the information provided further below.

8. Third-Party Services

8.1 Use of Google Analytics

We employ Google Analytics for the assessment of website traffic. You can opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may contain connections to social platforms with their proprietary privacy guidelines.

8.3 Payment Processing Firms

Transaction operations are managed by third parties that adhere to PCI DSS security standards.

9. Transnational Data Transfers

We may process your data in countries other than Germany, adhering to sufficient safeguards in line with relevant privacy legislations.

10. Privacy of Minors

We do not target individuals below the age of 13, nor do we intentionally amass their data. Should you believe that we hold such information, contact us immediately.

11. Revisions to This Privacy Policy

This Privacy Policy may be amended to reflect updated practices or legal mandates. Any revisions will be made known through updates to the policy, by contacting registered users, or by posting a notification on our website. Continued use post-effective date implies agreement to the changes.

12. Contact Details

For questions related to this Privacy Policy or our data handling procedures, you can reach us:

13. Adherence to Google Ads User Consent Policy

We conform to the user consent policies set by Google Ads. Changes to your cookie and tracking settings can be modified any time via our cookie preferences.